Terms of Service

Chadashiel Education is an educational platform that provides learning resources and community features, including study tools, academic content, tutoring, study groups, scheduling tools, and opportunity listings.

Some features may be free, while others may require payment. We may update or improve the Services at any time.

You must be at least 13 years old to use the Services.

If you are under 18, you confirm you have permission from a parent or legal guardian to use the Services and that they agree to these Terms on your behalf.

You may need an account to access certain features. You agree to:

• Provide accurate information when creating your account
• Keep your login credentials confidential
• Take responsibility for activity under your account
• Log out of shared or public devices after use

You may not share your password, sell access to your account, or attempt to access another user’s account without permission.

We’re building a learning-first environment. You agree not to use the Services to:

• Break any law or violate anyone’s rights
• Harass, bully, threaten, or discriminate against others
• Post hateful, sexually explicit, violent, or otherwise abusive content
• Spam, phish, or distribute malware
• Hack, scrape, or attempt to bypass security
• Disrupt tutoring sessions or study groups
• Impersonate a person or organization
• Use the Services for non-educational or exploitative purposes

We may remove content and/or restrict accounts that violate these rules.

Some areas of the Services allow you to post or submit content (for example: messages, group posts, assignment responses, profile details, or tutoring-related uploads).

You keep ownership of your content. But by submitting content, you grant Chadashiel Education a limited, worldwide, non-exclusive license to host, store, display, and process it only as needed to operate and improve the Services.

You are responsible for your content. Do not upload anything you don’t have the right to share, including copyrighted material or private information about others.

Our Services may include tutoring sessions, study group features, assignments, quizzes, and certification-style exams.

• Tutoring: Tutors and students must behave respectfully. We may monitor reports and enforce policies to protect users.
• Study groups: Group participation must remain constructive. Harassment, stalking, or targeted abuse is not allowed.
• Assignments/quizzes: Results may be auto-graded and are provided for learning. Do not rely on them as a substitute for professional advice or official grading.
• Academic integrity: Don’t cheat, exploit, or misuse the platform to dishonestly obtain answers or credentials.

Some Services may require payment (for example: premium resources or paid tutoring). When you purchase something, you agree to the pricing, billing terms, and payment method shown at checkout.

• Billing: Charges may be one-time or recurring, depending on what you purchase.
• Refunds: Unless required by law or explicitly stated at purchase, payments are generally non-refundable.
• Non-payment: If a payment fails or is reversed, we may suspend paid features until payment is resolved.

Your use of the Services is also subject to our Privacy Policy. The Privacy Policy explains what we collect, how we use it, and your choices.

If you don’t have a Privacy Policy page yet, create one and link it here.

Unless otherwise stated, Chadashiel Education owns the Services and all related content and branding, including text, design, logos, graphics, and software.

We grant you a limited, personal, non-transferable license to access and use the Services for your educational use. You may not copy, sell, redistribute, or create derivative works from our materials without our written permission.

The Services are provided on an “as is” and “as available” basis. We do not guarantee that the Services will be uninterrupted, error-free or always available.

We do our best to provide high-quality educational content, but we do not guarantee outcomes (such as exam scores, admissions results, or academic performance).

To the fullest extent permitted by law, Chadashiel Education and its team will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits or goodwill, arising from your use of (or inability to use) the Services.

If we are found liable for any claim, our total liability will not exceed the amount you paid to us in the 12 months before the event giving rise to the claim (or $100 if you did not pay anything), unless your local law requires otherwise.

We may suspend or terminate your account if we reasonably believe you violated these Terms, harmed other users, or used the Services in a way that risks safety, security, or legal compliance.

When appropriate, we may notify you by email and allow an appeal, but we may act immediately in serious cases.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice where appropriate.

Continued use of the Services after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the State of Louisiana, United States, without regard to conflict-of-law rules.

Any dispute arising from these Terms or the Services will be handled in the courts located in Louisiana, unless applicable law requires a different venue.

Questions about these Terms? Contact us at support@chadashiel.org.